Phygitally inclusive financial services: India. Beyond the legal imperative, is there a business case to be made for providing more accessibility in payments? Naresh Rao, VP and Sales Head Issuance Products, G+D India, spoke with Union Bank of India’s Rahul Gambhir, Chief Manager, Digital Accessibility Specialist, and Prashant Naik, Senior Manager, Digital Accessibility Specialist, about how they are making their offerings accessible to everyone, and how those efforts make sound commercial sense.